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These Terms & Conditions set out the rules that govern your account on but88 — covering how you access services, how transactions are handled, and what we both commit to. Your use of this platform is subject to local law and eligible regions; please read these terms before opening or continuing to use your account.
By creating an account on but88, you confirm that you have read and accepted these Terms & Conditions in full. We reserve the right to update these terms at any time; continued use of your account after any update constitutes acceptance of the revised version. We will make reasonable efforts to notify you of material changes through your registered account contact. Access to but88 depends on the laws applicable in your location and on whether your region is among our supported eligible regions — it is your responsibility to confirm that accessing this platform is permitted under your local law. Transactions processed through Rocket, Upay, or Bank Transfer are subject to the transaction limits and verification steps shown inside your account wallet section. We do not process payments through channels not listed in your account settings. Account holders must provide accurate personal details at registration and keep those details current; providing false information may result in account suspension. These terms are written in English and, in the event of any interpretation dispute, the English version takes precedence. If any provision of these terms is found unenforceable, the remaining provisions continue in full effect.
Understanding exactly what these Terms & Conditions cover helps you know where our obligations begin and end. Four distinct areas define the scope.
These terms govern how you create, maintain and close your but88 account, including identity verification steps and the conditions under which we may suspend or restrict access. Access eligibility depends on your local law and region.
All deposits and withdrawals processed through Rocket, Upay or Bank Transfer fall within these terms. The limits, verification requirements and processing steps shown in your account wallet section are part of these terms by reference.
Game content, promotional notices and informational pages published on but88 are covered by these terms. We hold the right to modify, remove or restrict any content at our discretion without prior notice to individual account holders.
Payment providers such as Rocket and Upay operate under their own separate service terms. But88 is not responsible for decisions, delays or restrictions imposed by those providers. Links to external sites are outside the scope of these terms entirely.
These Terms & Conditions are not a one-way document. You have concrete options at each stage of your account relationship with but88. If you believe a transaction record is inaccurate, you can open the transaction history section inside your account to review the full log; each entry shows the payment method used — Rocket, Upay or Bank Transfer — the amount, date and status. To correct personal details such as your registered contact or account name, go to the account settings page and follow the update fields shown there. Where a field cannot be self-edited, you can raise a correction request through our support route. If any clause in these terms is unclear or you want clarification on how a specific rule applies to your account, you can contact our support team directly; we will respond through the same channel you used to reach us. You may close your account at any time by submitting a written request through the support contact paths listed in these terms.
Open the transaction history in your account to see a complete log of every deposit and withdrawal, including the payment rail used — Rocket, Upay or Bank Transfer — and the current status of each entry.
Account settings let you update most personal details directly. For fields that require manual review, submit a correction request through the support route; we process these in the order they are received.
If a term is unclear or you need to know how it applies to a specific situation, contact us through the published support path. We will address the query in writing so you have a clear record of the response.
You may close your account at any time. Submit the request in writing through the support channel. Any pending transactions must clear before closure is finalised; the process follows the steps shown in your account settings.
If these Terms & Conditions raise a question you cannot resolve by reading the published text, use the contact routes available from your account. We respond through the same channel you use to contact us, so you have a written record of our reply.
Start a live chat session from the support icon inside your account. This is the fastest route for term-specific queries and account access questions. Availability is shown on the chat widget at the time you open it.
For detailed policy questions or written correction requests, email us through the address listed on the Contact page. Email is the appropriate channel for account closure requests and formal term interpretation queries.
The Help Centre inside your account covers common terms questions, transaction status checks and account setting steps. Start there for quick answers before raising a direct support request.
We manage account data, session cookies and transaction records in line with the obligations set out in these Terms & Conditions. Here is how each area works in practice.
Account data you provide at registration is used only to operate your account and process transactions through Rocket, Upay or Bank Transfer. We do not sell or share personal data with third parties outside what is necessary for payment processing and legal compliance in eligible regions.
We use session cookies to keep your account active while you navigate the platform. You can review cookie settings in your browser at any time. Disabling certain cookies may affect account functionality, particularly in the wallet and transaction sections.
You are responsible for keeping your login credentials confidential. If you believe your account has been accessed without your authority, contact us immediately through the live chat or email route. We will review the account activity log and advise on next steps.
We retain account and transaction records for the period required under applicable rules in eligible regions. To request a copy of your data or to ask about retention periods specific to your account, contact us through the email support route listed on the Contact page.
These questions cover the Terms & Conditions details that account holders ask most often. If your question is not answered here, contact us through the support routes listed above.
Yes. Any deposit or withdrawal you process through Rocket, Upay or Bank Transfer falls within these terms. The specific limits and verification steps for each route are shown inside your account wallet section and form part of these terms by reference.
We can update these terms at any time. We make reasonable efforts to notify you through your registered account contact when changes are material. Continuing to use your account after an update means you accept the revised terms. You can review the current version at any time on this page.
Access to but88 depends on local law and eligible regions. If you access the platform from a location where it is not permitted, these terms may not offer you any protection, and we may restrict or close your account. It is your responsibility to check whether access is lawful where you are.
Send a written request through the email support route listed on the Contact page. State clearly what data you need — for example, transaction history for a specific period or a copy of your registration details. We will respond in accordance with our data retention obligations for eligible regions.
Raise the issue through our live chat or email support route. Describe the specific term and the situation clearly so we can review it against the account record. We will respond in writing so you have a documented trail of the exchange.
Yes. Rocket and other payment providers operate under their own service terms, which are separate from these Terms & Conditions. But88 is not responsible for decisions or restrictions imposed by those providers. Review the relevant provider's terms directly if you have questions about their service.