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This page sets out the legal framework that governs your use of but88, including account obligations, data handling, and the conditions under which our services are available. Access and eligibility depend on your local law and the eligible regions we serve.
but88 operates under a framework where access to our services — including account registration, deposits via Rocket, Upay, or Bank Transfer, and participation in any game or betting category — is subject to applicable local law and the eligible regions we support. We do not make a blanket claim that our services are lawful in every jurisdiction. It is your responsibility to check whether accessing but88 is permitted under the laws of the region where you are located before opening an account or making any transaction. Our legal policy covers the relationship between you and but88 as an account holder. It does not extend to third-party services, external payment processors, or content providers whose own terms apply separately. When you use a payment route such as Rocket or Bank Transfer, the terms of that payment provider also apply alongside ours. Where there is a conflict between our policy and a third-party service's terms, we will notify you of the limitation within the account area. All account obligations are stated in our published terms, which you can review from the footer of any but88 page. If our terms change materially, we will update the relevant page and note the revision date clearly.
Understanding what our legal policy actually covers helps you know where to direct questions and what obligations sit with us versus with you or a third party. The four areas below clarify the boundaries clearly.
Our policy governs how your account is opened, maintained, and closed. This includes identity verification steps shown in the account area, login security obligations, and the conditions under which we may restrict or suspend access. We do not determine regional eligibility on your behalf.
Deposits and withdrawals processed through Rocket, Upay, or Bank Transfer fall within our policy for the but88 side of the transaction. The payment provider's own terms apply to how they handle your wallet or bank account. Disputes with a payment provider are subject to their own resolution process.
Game content supplied by studios in our lobby — including titles available under Pragmatic Play, PG Soft, and others — is governed by the respective content provider's certification and our published content terms. We display RTP information only where the game or provider exposes it directly.
External links, affiliate pages, and services that redirect away from but88 are outside the scope of this policy. We are not responsible for the legal posture, data practices, or availability of those external destinations. Always check the terms of any site you visit from an external link.
Your account carries certain practical rights that you can act on at any time. Reviewing your transaction history — including deposits made via Rocket or Bank Transfer — is available directly from the account wallet section once you are signed in. If any detail on your account appears incorrect, such as a name, contact address, or linked payment method, you can submit a correction request through the account settings page. but88 does not alter account records unilaterally without a request or a compliance obligation. If you have a question about how your data is held or how a policy decision affects your account, our support route is the correct first step. For formal policy queries that go beyond standard support, you can submit a written request using the contact details published in our terms. We aim to acknowledge formal requests within the timeframe stated in the published policy, and we will direct your query to the right internal team. These rights are yours regardless of which payment method you use or which game categories you access on but88.
Your transaction history, including Rocket and Bank Transfer records, is visible in the signed-in account area. No special request is needed — just open the wallet section from your account dashboard.
Submit a correction request through account settings if any personal or payment detail is wrong. We process corrections in line with our published verification steps and will confirm the update via your registered contact.
For questions about how this legal policy affects your account, contact support through the route listed on this page. Provide your account reference and the specific policy point you want clarified so we can route it correctly.
Formal written requests — for example, asking about data retention or account closure terms — should be submitted using the contact details in our published terms. We acknowledge and respond in line with the timeframe stated there.
If you have a question about this legal policy, your account rights, or a specific policy decision, use one of the contact routes below. We only list channels that are actively published on but88 — we do not invent response times or service-level commitments here.
Access live chat from the support icon on any but88 page. This is the fastest route for account-level questions, including those about payment policy for Rocket, Upay, or Bank Transfer transactions.
For written policy queries that need a documented response, use the email address published in the Contact section of our terms page. Include your account reference and the specific policy section you are asking about.
Our published Help Centre on but88 covers common policy questions, account verification steps, and the process for submitting a formal request. Check there first before raising a support ticket.
We apply consistent standards to data handling, account security, and policy transparency so you know where things stand at every step.
We collect only the data needed to operate your account and process transactions through routes like Rocket, Upay, or Bank Transfer. We do not sell your personal data to third parties. Retention periods are stated in our published privacy terms.
but88 uses cookies to maintain your signed-in session and to measure how pages perform. You can review and adjust cookie settings from the preference panel linked in the site footer. Essential cookies cannot be turned off without affecting account functionality.
Your account credentials are stored using standard encryption practices. We do not store your full payment details for Rocket or Bank Transfer on our servers — those are handled by the respective payment provider. Enable any additional login verification steps shown in your account security tab.
When we update this legal policy in a material way, the revised version is published on but88 with a noted revision marker. Continued use of the account after a policy update means you have accepted the revised terms. Contact support if you have questions about a specific change.
These questions reflect what account holders most commonly ask about but88's legal policy, their rights, and how specific situations are handled.
Access to but88 depends on your local law and whether your region is eligible. We do not confirm legality on your behalf. Review the applicable laws in your area before opening or using an account. Our terms state the conditions under which we accept registrations from supported regions.
The full terms are published in the footer of every but88 page. Open the Terms link to read the complete document, including the sections that cover account eligibility, payment obligations for routes like Rocket and Bank Transfer, and the conditions for account suspension or closure.
Sign in, go to account settings, and follow the fields shown for updating personal or contact details. For corrections that require identity verification — such as changing a registered name — submit the request through support with the documents our verification steps require, as shown in the account area.
We retain account and transaction records for the period stated in our published privacy policy, even after an account is closed. This is a compliance obligation. If you want to know the specific retention period that applies to your account, contact support with a written request referencing the privacy terms.
Start with our email support route, which is published on the Contact page within our terms. Include your account reference, a clear description of the issue, and the specific policy section you believe applies. We will route your request to the appropriate team and acknowledge receipt as stated in our published terms.
Our policy covers but88's side of every transaction — the record in your account wallet, the processing instruction we send, and any dispute you raise with us. Rocket's own terms govern what happens on their side. If a dispute involves both parties, you may need to engage each separately using their published contact routes.