Sports / App
Your but88 account balance moves through Rocket, Upay and Bank Transfer — the three payment routes we have configured for Bangladesh. Every deposit and withdrawal request is handled through your signed-in account area, where the available routes, entry fields and confirmation steps are displayed in real time.
Depositing into your but88 account starts from the cashier section once you are signed in. We have configured Rocket, Upay and Bank Transfer as the active deposit routes. Select the route that matches the wallet or bank account you hold, then follow the fields shown on screen. Each route displays its own entry form — amount, reference and confirmation — so you complete only what that specific method requires.
Go to your but88 account, navigate to the deposit section and confirm you are viewing the active payment routes available for your account.
Select the route that matches your wallet or bank. Each option shows its own form with the fields and amount range applicable to that method.
Fill in the amount within the displayed range, review the reference details on screen and submit. The confirmation screen shows a transaction reference number.
Your balance updates once the deposit clears. The transaction appears in your account history with a status label you can match against your wallet record.
Withdrawals from your but88 balance follow a structured request path inside your account. Open the withdrawal section while signed in and you will see the payout methods currently active for your account region. Rocket, Upay and Bank Transfer appear as selectable options when they are available for outgoing transactions. Choose the method that matches the wallet or bank account registered to your profile.
Sign in and go to the withdrawal section of your account. The form shows the payout methods active for your region and the amount range for each.
Pick Rocket, Upay or Bank Transfer — whichever matches the verified destination account or wallet you registered during account setup.
Type the amount within the displayed range. Confirm the destination details match your verified wallet or bank account before submitting the request.
After submission your withdrawal shows a pending status. Keep the reference number visible in your history to follow up with support if needed.
Before your first withdrawal is processed, your account goes through a verification check. The fields and documents required are shown directly inside your account area — we do not ask for anything beyond what appears on that screen. Open the verification section after signing in and follow the instructions displayed there. Some accounts see a streamlined check; others may see additional fields depending on the transaction history and route selected. Complete only what the form asks.
Sign in and navigate to the account verification area. The fields shown there are the only ones required for your account at that point — follow them exactly.
Fill in the details visible on your screen. Do not assume additional steps; if a field or document is not shown, it is not needed for your current account stage.
Check that each entry matches the wallet or bank account you intend to use for withdrawals. Mismatched details extend the verification check and delay your request.
If your verification status does not update, reach out to our support team with your account reference. They can identify what your account still needs without resetting completed steps.
Rocket, Upay and Bank Transfer are the three payment routes we have configured for Bangladesh accounts. Rocket is the primary route — it connects directly to the mobile wallet most account holders already use for everyday transfers. Upay provides a parallel wallet path for those who manage funds through that service.
Mobile wallet route. Rocket is the primary deposit and withdrawal method for Bangladesh accounts — connect your registered Rocket number directly through the cashier form.
Wallet alternative. Upay gives you a second mobile wallet path with its own cashier form, amount fields and reference confirmation separate from Rocket.
Direct bank route. Use Bank Transfer to move funds between your registered bank account and your but88 balance when wallet routes are not your preference.
Every deposit and withdrawal you complete through Rocket, Upay or Bank Transfer generates two records: one in your mobile wallet or bank statement, and one in your but88 account transaction history. Keeping these in sync matters when you need to follow up on a delayed or unrecognised transaction. Your account history shows a status label alongside each entry — use the reference number visible on both records to confirm they match.
Every transaction — deposit or withdrawal — generates a reference number shown on both the but88 confirmation screen and your Rocket, Upay or bank record. Copy it before leaving the page.
Your but88 account history uses status labels such as pending, processing and completed. Match the label against the time your wallet shows the deduction or credit to track where the transaction sits.
The transaction log inside your account area lists every deposit and withdrawal with date, amount, method and current status. Filter by date if you are looking for a specific transaction among recent activity.
Hold onto your wallet confirmation screenshot and the but88 transaction reference until the status shows completed on both sides. This is the evidence our support team uses when a record does not reconcile.
Account security on but88 operates at the point where your wallet meets your balance. We enforce checks at sign-in, at the cashier and at the withdrawal confirmation stage so that only the account holder can move funds. Wallet ownership is verified before a payout route is activated — your Rocket or Upay number, or your bank account details, must match the identity information held against your account. These checks are not optional steps you can skip; they are built into the transaction path.
Always confirm you are accessing but88 through the correct domain before entering account credentials or initiating a payment. Bookmark the verified address and use it each time you sign in.
Your account requires a completed identity check before withdrawal routes are activated. This links your registered details to the payment methods you intend to use, reducing the chance of misdirected funds.
The Rocket number, Upay wallet or bank account you add to your profile must belong to you. We verify ownership before enabling that route for outgoing transfers so funds reach the right destination.
If a transaction behaves unexpectedly — a pending status that does not update, a duplicate deduction or an unrecognised entry — contact our support team through the published channel in your account area.
These are the questions our account holders ask most about depositing, withdrawing and managing their but88 balance. Each answer reflects how our cashier and account area actually works — not a generic description of payment methods.
Rocket, Upay and Bank Transfer are the three active deposit routes for Bangladesh accounts. Sign into your account and open the cashier to see which methods are currently available for your account region, along with the amount range for each.
If your wallet shows the deduction but your but88 balance has not updated, check your account transaction history for a pending entry. Note the reference number from both records and contact our support team through the published channel in your account area.
No. Withdrawals are sent only to the verified wallet or bank account linked to your but88 profile. If you need to update your registered payment details, contact support before submitting a withdrawal request to avoid delays.
The minimum and maximum amounts for each withdrawal route are displayed inside the withdrawal form when you are signed in. We do not publish a fixed figure here because the range shown in your account is the one that applies to your specific route and account status.
Keep the transaction reference number from your but88 account history and the confirmation from your wallet. Then reach out to our support team through the contact option in your account area — that reference is what they need to investigate the status.
You can deposit before verification is complete, but the identity check must be finished before your first withdrawal is processed. Open the verification section in your account area and follow the fields shown there to complete the required steps.